Research has shown that it is between 5 and 25 times more expensive to acquire a new customer in your business than to retain an existing one. For small businesses in the pet industry, every penny counts. That’s why it’s a great idea to focus your marketing efforts into nurturing your existing customers to encourage them to become loyal to your brand. 9 ways to encourage customer loyalty IntroduceRead more
If you’re new to the dog daycare industry then one of the first things you might be wondering is how to accept payments for your services. Sure, you could ask for cash – but who really carries cash these days? And do you really want all the effort of going to the bank all the time to transfer the money into your account? A far more efficient way toRead more
At some point in your pet business, you’ll probably need to find a way to win more customers. It might be when your business first launches, or maybe to fill a ‘lull’ in bookings during a slow period. One of the most effective ways to encourage business is to run a marketing campaign. That might sound complicated, but actually it can be broken down into just 10 simple steps.Read more
One of the most important parts of your pet hotel business is the booking process. Modern pet hotels know that manually updating spreadsheets or writing information down on paper simply doesn’t cut it in today’s digital world. Instead, you should implement an online reservation system to help streamline your processes and encourage more customers to book with you. What is a pet hotel reservation system? A pet hotel reservationRead more
Do you know how much money your pet hotel made last month? Can you easily calculate the difference between revenue and profit in order to set realistic pricing and strategize your marketing? Without advanced business reporting, you may not be able to make informed decisions about the running of your business as you simply don’t have all the numbers in front of you. That’s where pet hotel management softwareRead more
If you’re creating bookings and logging payments manually in your dog daycare then you’re probably fed up of all the time you’re spending on admin rather than lavishing attention on the dogs in your care. If that’s the case, perhaps it’s time to upgrade your systems. Online pet company software can revolutionize your procedures by linking together all your admin tasks into one easy-to-use system. One of the biggestRead more
There are many different technologies available for pet businesses. Choosing which one is best for you can seem like a daunting task. One of the easiest ways to decide on the perfect pet booking software is to think about which features your business truly needs. From simple online bookings to the ability to access your data from anywhere, the list of possibilities is huge. Here are five essential featuresRead more
If you use a computer to help manage your business, chances are that you are using at least one spreadsheet to track your bookings, revenue and customer data. This used to be one of the most effective ways to track information, however times have changed and the era of spreadsheet usage in small businesses has long since passed. Here are 5 reasons why using spreadsheets to run your petRead more
Have you always wanted to start a dog daycare business, but you’ve never quite taken the leap? The pet industry across the country is thriving – so there’s never been a better time to start your own business! Turn your dream into reality by following these seven simple steps to creating your very own dog daycare company. The 7 step plan for starting a successful pet business Research demandRead more
How to find a good blogger for your pet business? When you run your own pet business such as a dog groomer or dog hotel, sometimes it can be hard to find the time to write new content for your website or blog. Or, perhaps you’ve found that your time is better spent working with your canine clients rather than writing blogs. Whatever the reason, don’t let your blogRead more
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